Security capabilities and policy for transmission of payment

What information do we collect and how do we use it?

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

How do we protect customer information?

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Credit Card Details

All credit card payments are processed securely through the Stripe Payment Gateway. Payment by credit card is the fastest way to receive your order as there is no clearance delay. We do not store any credit card information on our servers.

The use of browser Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Planet Cycles website.

Your Consent

By using our website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Payment Gateway Info

Our payment options are safe and secure. Card payments are made directly through Stripe, encrypted and authenticated using TLS 1.3, X25519, and AES_128_GCM. This is to ensure your personal details are kept safe. None of your payment details are stored by us.